Accuracy Guarantee - TurboTax® Software Support

Good News! Since you are submitting a claim for this current tax year before May 1st, 20XX, there's still time to get your return amended to attempt to pre-empt any penalties and interest the IRS or taxing authority may assess. Click here to Contact Us, and get assistance in amending your return.

If you are submitting a claim for the most current tax year after April 15, have you received a notice from the IRS or other taxation authority?

Yes No

Have you received notice from the IRS or another taxing authority?

Yes No

Does your notice state you have penalties and/or interest?

Yes No

If you have not yet received a notification from the IRS or another Taxing Authority, your situation is not covered under the Accuracy Guarantee Terms & Conditions. If you have questions about your situation, please click here to Contact Us.

If your notice does not include penalties or interest, your situation is not covered under the Accuracy Guarantee Terms & Conditions. The IRS sends a variety of notices each year, if you have been contacted by the IRS, click here to download and install the Audit Support Center. The Audit Support Center will provide step-by-step guidance to:

Find out why the IRS contacted you
Determine what the communication from IRS means
Prepare your next steps

If you have further questions regarding your notice after downloading and reviewing the Audit Support Center, click here to Contact Us.

In order to review your claim, we require you to submit the following documentation:

All pages of the notice received from the taxing authority.

The Tax analyst may request that you provide additional documentation during the course of the investigation.

Do you have all the documentation required to submit a claim to Accuracy Guarantee?

Yes No

To ensure the most accurate, expedient reviewing of your claim, Accuracy Guarantee requires that the above documentation be submitted during the claim submission. Please prepare this documentation for submission by following the guidelines here.

Please use the form below to submit your case for review to the Accuracy Guarantee Department

Please Note: Every field is required.

By submitting this claim, I grant permission for TurboTax to request and review my e-filed records, for any years applicable, for the purposes of investigating my claim for reimbursement under the Accuracy Guarantee:
*	I agree
*	First Name:
*	Last Name:
*	E-mail Address:
*	Confirm E-mail:
*	Address 1:
	Address 2:
*	City:
*	State:
*	Zip:
*	Phone:
*	I have entered my current address :
*	My return was completed by TurboTax Full Service?
	No
	Yes

If a calculation error is found after reviewing all of the requisite documentation submitted by you, then Intuit will reimburse you for the amount of penalties and/or interest paid to the taxing authority from the first notice received.

Accuracy Guarantee Claim Submission

Submit Your Case for Review